Return & Refund Policy

Last Updated: 06.25.2026

At Valverio, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may return eligible items according to the terms outlined below.

Return Period

Customers have the right to return products within fourteen (14) calendar days from the date the order is delivered to the shipping address provided during checkout.

To be eligible for a return, the item must be:

• Unused and in its original condition.
• Returned with all original packaging, accessories, manuals, and documentation.
• Free from damage caused by misuse, negligence, or improper handling.

Return Shipping Costs

Customers are responsible for all return shipping costs. Shipping charges paid during the original purchase are non-refundable unless otherwise required by applicable law.

We recommend using a tracked shipping service, as we are not responsible for returns lost during transit.

Refund Process

Once the returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider and financial institution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request photographs or additional information to assist with the resolution process.

Contact Information

For all return requests, please contact:

Email: Valverio.help@gmail.com
Address:  Lithuania, Vilnius

By purchasing from Valverio, you acknowledge and agree to this Return & Refund Policy.